Fine Services LLC ("Fine Services," "we," "us") provides epoxy floor coating and related services in the Chicagoland area. This policy explains what information we collect when you use our website, quote forms and booking pages, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email address, ZIP code, and details about your project (for example garage size, floor condition, preferred finish and timeline), plus any photos or messages you send.
- Appointment details: the date, time and address of any visit you book.
- Automatic information: device and browser type, pages visited, and how you arrived at our site (such as ad or campaign information). We collect this using cookies and similar tools, including the Meta (Facebook) Pixel.
How we use your information
- To respond to your request, give you a price, and schedule and confirm your appointment.
- To contact you by phone, email or text message about your request, if you've agreed to that.
- To send occasional offers and updates, if you've agreed to marketing messages.
- To understand how people find us and improve our website and advertising.
- To keep records of the work we do and meet legal obligations.
Text messages (SMS)
If you check a box agreeing to receive text messages, we'll text you at the number you provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Agreeing to texts is not required to request a quote or book a visit.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only:
- With service providers who help us run our business, such as our customer management, scheduling, email and text messaging platforms, and our marketing partner. They may use it only to provide services to us.
- With advertising platforms such as Meta, through cookies and the Meta Pixel, to measure and improve our ads.
- If required by law, or to protect our rights, customers or the public.
- As part of a sale or transfer of our business.
Cookies and ad tracking
You can block or delete cookies in your browser settings. You can manage how Meta uses your information for ads in your Facebook or Instagram ad settings.
How long we keep information
We keep your information for as long as we need it to serve you, keep business records, and meet legal requirements.
Your choices
- Reply STOP to any text to stop texts.
- Click "unsubscribe" in any marketing email to stop marketing emails.
- Contact us to see, correct or delete the information we hold about you.
Security
We use reasonable measures to protect your information. No method of sending or storing data is completely secure.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Contact us
Fine Services LLC
Chicagoland, Illinois
Phone: (224) 321-2395
Email: [email protected]